{"id":798,"date":"2021-05-04T13:10:51","date_gmt":"2021-05-04T07:40:51","guid":{"rendered":"https:\/\/adilfahim.com\/myblog\/?p=798"},"modified":"2024-02-27T15:47:23","modified_gmt":"2024-02-27T10:17:23","slug":"jco_error_logon_failure-sso-issue","status":"publish","type":"post","link":"https:\/\/adilfahim.com\/myblog\/jco_error_logon_failure-sso-issue\/","title":{"rendered":"JCO_ERROR_LOGON_FAILURE &#8211; SSO Issue"},"content":{"rendered":"<p>Recently we are getting issue in our SSO connectivity between SAP Business Objects 4.2 SP5 to SAP BW system. We have crosscheck the SSO certificate &#038; it&#8217;s valid till 2025 but still it&#8217;s throwing the below error for all end users &#8211; <\/p>\n<p><strong>JCO_ERROR_LOGON_FAILUREL:Initialization of destination custom_xxxxxxxxxxxxxx failed: System received an expired SSO ticket on xx.xx.xxx.xxx. sysnr 00<\/strong><\/p>\n<p>There is no change in the SAP level &#038; OS level as well &#038; no OS patching has been done &#038; suddenly it&#8217;s started for Analysis for Excel, Webi reports etc&#8230;<\/p>\n<p>While going through the multiple things, we have identified that there is 3 minute time difference between SAP Business Objects Server &#038; SAP BW Server. SAP BO server is 3 minute late with SAP BW server, due to this SSO ticket is expiring as BW is not accepting the same.<\/p>\n<p>We update the NTP configuration in SAP Business Objects Server to sync the time with SAP BW server &#038; verified the same at OS level. No need to restart the SAP BO or BW server. <\/p>\n<p>Recheck the SSO functionality again &#038; Voila, now it&#8217;s working fine for all BO related stuff.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>JCO Error in SAP <\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[8],"tags":[721,719,718,720,723,606,607,440,722,724],"class_list":["post-798","post","type-post","status-publish","format-standard","hentry","category-sap-updates","tag-analysis-for-excel","tag-expired-sso-ticket","tag-jco_error_logon_failure","tag-jcoexception","tag-ntp-configuration","tag-sap-bo","tag-sap-business-objects","tag-sap-bw","tag-sap-note-1670073","tag-time-sync-issue"],"_links":{"self":[{"href":"https:\/\/adilfahim.com\/myblog\/wp-json\/wp\/v2\/posts\/798","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/adilfahim.com\/myblog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/adilfahim.com\/myblog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/adilfahim.com\/myblog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/adilfahim.com\/myblog\/wp-json\/wp\/v2\/comments?post=798"}],"version-history":[{"count":2,"href":"https:\/\/adilfahim.com\/myblog\/wp-json\/wp\/v2\/posts\/798\/revisions"}],"predecessor-version":[{"id":899,"href":"https:\/\/adilfahim.com\/myblog\/wp-json\/wp\/v2\/posts\/798\/revisions\/899"}],"wp:attachment":[{"href":"https:\/\/adilfahim.com\/myblog\/wp-json\/wp\/v2\/media?parent=798"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/adilfahim.com\/myblog\/wp-json\/wp\/v2\/categories?post=798"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/adilfahim.com\/myblog\/wp-json\/wp\/v2\/tags?post=798"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}