SAP workprocesses can not connect to the database any more.

IT SAP

SAP Note 1519872 

Symptom

This note describes the configuration of an SAP installation with the SAP-pecific database user profile SAPUPROF.

Symptom:
SAP system does not start any more.
SAP workprocesses can not connect to the database any more.

SAP trace files contain errors similar to the following:
TRACE-INFO: 101:  [    dbsloci.,00000]  *** ERROR => CONNECT failed with sql error ‘28001’
TRACE-INFO: 102:  [     dev trc,00000]     set_ocica() -> SQL error code 28001
TRACE-INFO: 103:  [     dev trc,00000]    >oci_get_errmsg (con_hdl=0,rc=28001)
TRACE-INFO: 104:  [     dev trc,00000]     OCIErrorGet -> SQL error code: 28001
TRACE-INFO: 105:  [     dev trc,00000]     ORA-28001: the password has expired

Other symptoms:
You get ORA-28000 or ORA-28001 or ORA-28002 errors when you try to connect to the database (i.e. as database user SYSTEM).

Reason:

  • Oracle Database Release 11.2.0.X.
  • Database user profile SAPUPROF is not configured. Check this with the following query (for user SAPSR3):
    SQL> select profile from dba_users where username = ‘SAPSR3’;
  • With 11.2, passwords of database users must be changed every 180 days for security reasons.

For full solution, Please go through this note 1519872.

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